Always! We mainly use the FMEA in the Improve Phase of DMAIC projects. It’s important as you point out, to evaluate the risks the new process steps might present.

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.