After a process has been fixed or problem has been solved, do you ever go back and re-evaluate risk of the new process using the FMEA to make sure you’ve correctly mitigated / mistake-proofed the new process?
Always! We mainly use the FMEA in the Improve Phase of DMAIC projects. It’s important as you point out, to evaluate the risks the new process steps might present.
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.