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Plus/Deltas are truly quick and easy for a small group to stay on track. An Action Plan is also simple but truly necessary for any size group. That could be on the wall, in someone’s notebook or on a laptop. A lot of the tools are low maintenance. You only need the more sophisticated ones when you’re having trouble with team dynamics.

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.