Is it possible to capture all unintended consequences?

I think that’s a nice goal. We generally are not given the time and resources to address everything, but the idea is the Pursuit of Perfection. We should address the greatest risks with the highest Risk Priority Numbers first, and…

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Elisabeth Swan

Elisabeth is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.