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This week we discover the benefits of adding agony to the hiring process. Get the back story from Elisabeth’s interview with Gary Peterson, VP of Operations for the Shingo Prize-winning O.C. Tanner Company.

We’ll cover the surprising results of this month’s poll about continuous improvement coaching. In the News we highlight the journey of a trombone player who helped save the Army $10M in one year and finally, we’ve got a question from a listener who wants to know if organizations have to have Black Belts. Join us at the cafe as we do a deep dive on the role of leadership and mentorship in this month’s episodes!

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Timeline

  • 1:52 Survey Says

Poll: Who is your continuous improvement coach? - GoLeanSixSigma.com


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Elisabeth Swan

Elisabeth is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.

Tracy O'Rourke

Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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