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Today’s guest is a school-teacher-turned-home-builder who has upended the way this country responds to disasters. As we anxiously tune into the advance of Hurricane Dorian, this interview provides key insights into how the Toyota Production System helped CEO and Author Liz McCartney shorten the timeframe from disaster to recovery.

We’ve also got the results of our latest poll. “Survey Says” there are some thriving organizational cultures out there. For our “In the News” segment, Tracy and Elisabeth will tell you all about their participation in the OPEX Business Transformation Leader’s Summit in San Diego where they met amazing leaders and sat in on inspirational presentations. And for Q&A, we’ll address the question of whether a certain process improvement method has “flat-lined.” It’s September, so use your morning commute to go “back to school” with us here at the Cafe!

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  • 2:25 Survey Says

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Elisabeth Swan

Elisabeth is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.

Tracy O'Rourke

Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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