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Podcast: Just-In-Time Cafe, Episode 50 – Become a Better Coach in Just 21 Days, Featuring Karyn Ross - GoLeanSixSigma.com

For Today’s Special we’ve got Elisabeth’s interview with Karyn Ross to discuss her new bold new book, How to Coach for Creativity and Service Excellence!

With our Appetizer of the Day, QIMacros, we’re continuing our series where we review popular charting, graphing and statistical software. For Q&A we’ve got a Go-Getter Forum question about the different types Control Charts people can use, and for the Printed Page, we’ll give an in depth look at Karyn’s new book and how she is busting assumptions about coaching and Lean. It’s a great day at the cafe!

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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.

Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.