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Podcast: Just-In-Time Cafe, Episode 40 – The Journey From Plastics & Axles to Shingo Prize Featuring Tracey & Ernie Richardson - GoLeanSixSigma.com

Today’s Special highlights our southern friends Tracey and Ernie Richardson — The couple who started their work life at the first Toyota Plant in North America and wrote a book about it.

Today’s Appetizer is the opposite of an app — It is a massive, integrated process collaboration platform for the ultimate process performance management. In the News, Harvard’s Ash Center just recognized an agency in the State of Colorado for an Innovation Award and for The Printed Page, we’ll review Tracey and Ernie’s book about their time at the Kentucky plant called The Toyota Engagement Equation — A Shingo-Prize-winning history that takes the reader on a journey of learning. Packed with cafe goodies!

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Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.