No one sent you a Zingerman’s Cheesecake? We’ve got the next best thing – an interview with Tom Root, the Managing Partner for Zingerman’s Mail Order and Chief Operating Officer for the larger community of Zingerman’s Businesses. Listen to the lessons he learned that paved the way to a phenomenal company culture.
For our Appetizer we’ll cover a presentation app with zing. In the News we’ll tell you all about the upcoming Lean Frontiers Conferences in gorgeous Jekyll Island, GA, and this month’s book, “Understanding A3 Thinking,” is a go-to reference for this iconic one-page problem solver. Park your car and come hang with Tracy and Elisabeth for a fantastic day at the Cafe.
Also Listen On:
- 1:55 Appetizer of the Day
- 5:24 In the News
- 7:08 The Printed Page
- Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System by Durward K. Sobek II and Art Smalley
- 8:56 Coupon Code
- Special coupon code for all of our awesome listeners: 20% discount on all of our online training!
- 10:18 Today’s Special
- Interview with Tom Root, Managing Partner at Zingerman’s Mail Order
- 47:44 This Just In