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It is difficult to give you a “one-size-fits-all” response to this question. Ultimately, an organization needs to assess their culture, strengths and weaknesses. Put together a move-forward plan that addresses the weaknesses, and leverages the organizational strengths. What works for one organization doesn’t necessarily work for another. The biggest mistake I see occur, is when…
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Tracy O'Rourke

Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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