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The approach of making the complex understandable could go a long way with those other certifications that federal customers are looking for in their contractors. Are there any plans to expand training into ITIL, CMMI, PMP, Scrum / Agile or similar Certifications? Thank you! We are glad you think our approach is good!…
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.