Blunders happen in every phase. It’s part of the learning process. However, if I had to pick one phase, it would be Define. Define is the Project Selection phase so all the bloopers can happen in Define. Beyond that, the Analyze phase is the second phase that can have a high amount of blunders.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.