Should there be more than one problem in a particular project and are these problems to be analyzed individually using the FMEA model?

You would definitely want to address one step, feature or change at a time. Each one will likely result in a variety of failure modes and failure effects all on it’s own.

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.

Elisabeth Swan

From a Process Walk, what is deemed too much information? You mention the slow down of a system, but how much detail should be analyzed to support change?

How do you know what the y and x values are?

How do you mitigate staff concerns of time and work through a process improvement project that their efforts will allow them to keep their jobs if we make the process more efficient?