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I would speak individually with the role “creeper” but first I’d check in with the person who’s role is being overtaken. Why are they allowing that to happen? If they have a choice, would they choose to fully own their assigned role? If so, you may be able to help by using a team meeting to review Project Team and/or Meeting Roles and to make sure everyone is in agreement on what’s involved in each role. There is a chance that it’s okay to swap roles, but either way, the issue should be surfaced in order to clarify.

Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.