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I would speak individually with the role “creeper” but first I’d check in with the person who’s role is being overtaken. Why are they allowing that to happen? If they have a choice, would they choose to fully own their…
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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.