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What is the next step after you have followed all the steps to get Lean? Is it an endless process? You are on the right track. Although you may not improve every process all the time, the idea is that the mindset of continuous improvement is there, which means that the process continues. In the…
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.