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It depends. Process Walks can last over a few days depending on the complexity of the process and the number of interviews you schedule. If you have 9 interviews it could take 2 days or more. You have to balance the need for information with the time available.
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Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.