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We usually build an hour stakeholder update to report our findings, but not always. Sometimes we wait until we can also report improvements from a Kaizen Event. Yes, it is important to share findings with those that need to know, but even better when there is a success story behind it.
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Tracy O'Rourke

Tracy is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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