How much time should I allot for the brainstorming portion of a Fishbone Diagram?
I recommend blocking out an hour for the group to meet, brainstorm categories, populate the Fishbone, conduct Multi-Voting and then create an action plan to collect data or observe the process. That should give you a enough time.
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
I would treat DMAIC like an arc. Take a minute to start with the end and let the listener know what you accomplished. Where you started and where you finished. Then spend a minute defining the issue that was at…
Good question and the answer is, “it depends.” There are instances where a team is testing their process to see if it’s performing to standards. If the standard is something like, “Average of 5 minutes response time”, then the team…
Training Your Team?
Partner with us and get the Expert Support You Need to Succeed.