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One idea is to keep them involved throughout the process. The closer people are to the process of solving problems, the more invested they are. The goal is to keep leadership in a conversation about what is happening throughout the project.

Elisabeth Swan

Elisabeth is a Managing Partner at For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.