Lack of commitment, follow through and discipline by leadership. Ultimately, leaders dictate what employees pay attention to. If the leader doesn’t care and is disinterested, many employees will follow the leader.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.