What is the main cause of failure in the Lean journey?

Lack of commitment, follow through and discipline by leadership. Ultimately, leaders dictate what employees pay attention to. If the leader doesn’t care and is disinterested, many employees will follow the leader.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Tracy O'Rourke

What should you do when facing the blooper “Passing the Buck”?

Since we now have data collection for time study (how long each step takes in the process), what is the best way to graphically display the current measurements (faster vs slower steps)?

How do you keep this, Visual Management, embedded after you’re gone?