skip to Main Content
Learner Login FAQ +1-650-690-2515

Lack of commitment, follow through and discipline by leadership. Ultimately, leaders dictate what employees pay attention to. If the leader doesn’t care and is disinterested, many employees will follow the leader.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.