What is the main cause of failure in the Lean journey?

Lack of commitment, follow through and discipline by leadership. Ultimately, leaders dictate what employees pay attention to. If the leader doesn’t care and is disinterested, many employees will follow the leader.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Tracy O'Rourke

We are having a lot of problems doing a Value Stream Map, do you suggest we not do that until we apply 5S?

How many people should typically attend a Process Walk?

Can TOC (Theory of Constraints) be used as a Lean Six Sigma tool?