What is the main cause of failure in the Lean journey?

Lack of commitment, follow through and discipline by leadership. Ultimately, leaders dictate what employees pay attention to. If the leader doesn’t care and is disinterested, many employees will follow the leader.

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Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Tracy O'Rourke

How is value determined in a Lean system?

What is the next step after you have followed all the steps to get Lean?

If you are migrating from one system to another, would you recommend doing a Process Walk of both the as-is and future state?