Here are some Frequently Asked Questions (FAQs) about our Lean Six Sigma Training & Certification. If your question is not answered here, please feel free to contact us.
Frequently Asked Questions – General
Most Frequently Asked Questions:
- I have a question about using Lean Six Sigma. Can I speak with a Master Black Belt?
- Do you offer any printable materials?
- I have my Green Belt with another training provider but I want to become a Certified Black Belt with GoLeanSixSigma.com. Where do I register?
- I missed the last webinar! Where can I watch it and view the slides?
Other Frequently Asked Questions:
- What are the differences between each of the courses that you offer?
- Can I see an example of the Certificate that is issued?
- What is the success rate for completion with your courses at GoLeanSixSigma.com?
- I’m interested in registering for a course. Where can I find user reviews?
- Is GoLeanSixSigma.com accredited by the Better Business Bureau?
- Do you provide Military Tuition Assistance?
- How does online Green Belt Training compare to face to face training?
- What is GoLeanSixSigma.com’s Training & Certification refund policy?
- What’s the difference between Lean Training & Certification vs. Lean Six Sigma Green Belt Training & Certification?
- I’d like to verify certification for someone, how can I do that?
- Can I use your infographics for private use?
- What are the costs associated with registering for any of your courses?
- What is the difference between Lean and Lean Six Sigma?
- Is there a reason why one would get training on “Lean” versus “Six Sigma” (without Lean)?
- What kind of Payments/Plans do you offer?
- Is GoLeanSixSigma.com registered to do business with the Federal Government and what are your Certifications?
- Does paying for certification guarantee I will be a good Lean practitioner?
- Why should I get certified in Lean Six Sigma and what will the certification do for me?
- Is a degree a requirement to obtain a Lean Six Sigma Certification?
- Can I start my own Green Belt project once I’m certified?
- What are the key differences between a White Belt, Yellow Belt, Green Belt, Black Belt and Master Black Belt?
- Do I need to to be employed to register for a course?
- What types of payment do you accept?
- Do you offer your courses in other languages?
Frequently Asked Questions – Lean Six Sigma Training & Certification
Most Frequently Asked Questions:
- How long is the Certification exam?
- How many times can I take the certification exams?
- Which Lean Six Sigma training should I get? Yellow Belt or Green Belt?
- Is there a project requirement for Green Belt Training or Black Belt Training? Do I need to do a project to get certified for a Yellow Belt or Green Belt?
- For the Black Belt Training, I see a project submittal is required. Do you supply a mock project or group project to work for example? What if I cannot get on a Black Belt project at my day job? How does this work?
Other Frequently Asked Questions:
- When logging my PDUs with PMI, which categories should I allocate them to?
- Is there a small compact guide for Lean Six Sigma?
- I’m having trouble completing my exams. How do I view my test results?
- What content is covered in training?
- I’m interested in registering for Training & Certification. Are there prerequisites for any of your courses?
- Is there a project requirement for Green Belt Training & Certification?
- I don’t have my Green Belt but I would like to obtain my Black Belt. Can I register for the Black Belt anyway?
- How long does Black Belt Certification take?
- After receiving my Green Belt Certification, I am looking to sign up for my Black Belt! What percentage of the exam will be calculations?
- Where can I find sample tests for the Yellow Belt Certification? Are there sample exams?
- If the Yellow Belt Training takes 8 hours to complete, can I break it up over a couple of days?
- I’m having trouble completing/submitting my Black Belt project. What should I do?
- What are the Project Requirements for Project Completion?
- I need a SigmaXL or Minitab license. How can I obtain one?
- What analysis software do you use for your online training courses?
- How often do I need to re-certify with my training from GoLeanSixSigma.com?
- How often are there updates between each “belt” that a person needs to re-certify?
- What does the “Course Version” year on my certificate mean?
- I’m already registered for the Green Belt Training & Certification course. Can I register through UC San Diego instead?
- I’m already registered for the Yellow/Green/Black Belt Training & Certification course. Can I register through San Diego State University (SDSU) instead?
Frequently Asked Questions – Go-Getter Membership
Frequently Asked Questions:
- Why am I receiving two login emails after registering for my Go-Getter Membership?
- How do I access the Single Module courses that are included with my Go-Getter Membership?
- I’m trying to register for the Go-Getter Membership but I receive the error: “An account is already registered with your email address. Please log in.” What should I do?
- How do I access the Go-Getter Forum?
- How can I update/change my account’s information? (display name, email address, password, etc.)
- Can I purchase courses in bulk [for my team] using my Go-Getter Membership discount?
- How can I take advantage of the Go-Getter discount (20% off ALL purchases)?
- Why can’t I purchase more than one Go-Getter Membership?
- How do I register another person for the Go-Getter Membership?
- How does my Go-Getter Membership get renewed?
- Can I purchase Go-Getter Memberships for my team(s)?
- Will my course access be extended for another year after I renew my Go-Getter Membership?
Frequently Asked Questions – Technical Support
Most Frequently Asked Questions:
- My course is not loading properly. What do I do?
- I paid for a course but I haven’t received anything yet. What do I do?
- My course has recently expired. Do you provide extensions?
- How do I go back to where I last left off in the Training?
- I’ve just completed my Lean Six Sigma Training & Certification. How can I obtain my Certificate?
Other Frequently Asked Questions:
- I haven’t received the link to start my free Yellow Belt Training. What do I do?
- What are the minimum system requirements for your courses?
- I completed my Lean Six Sigma Certification. How do I add my Certificate to my LinkedIn profile?
- I’m having trouble accessing my account. What do I do?
- How do I access my free resources with my purchase of Green Belt Training & Certification & Black Belt Training & Certification?
- How do I use the Search feature in the Learning Management System?
- How do I earn a Certificate of Completion with included CEUs? Do you offer Continuing Education Units (CEUs) and/or Professional Development Units (PDUs)?
- I need more information on claiming PDUs. How do I report them?
- I don’t have access to a computer. Are your courses compatible with tablets and mobile phones?
- What is the timeout period before the training logs out?
- Why can’t I open any of the files included in the Ultimate Template Toolkit?
- I’m not receiving your emails. What should I do?
Frequently Asked Questions – For Organizations
Most Frequently Asked Questions:
- What resources do you have for leaders?
- My organization is looking for a training provider. Do you provide onsite Lean Six Sigma Training?
- I’m registering my team. What is the complete setup process for registering teams?
- I’d like to request a learner progress report. Who should I contact?
- I want to register other learner(s) for Lean Six Sigma courses. How do I input their information?
- I’m tracking my team in your Learning Management System. How do I switch from Team Leader view to Learner view?
- Are you able to offer your courses in any other languages?
Other Frequently Asked Questions:
Have other questions? Still can’t find your answer? Contact us and we’ll do our best to help!