Here are some Frequently Asked Questions (FAQs) about our Lean Six Sigma Training & Certification. If your question is not answered here, please feel free to contact us.
Frequently Asked Questions – General
Most Frequently Asked Questions:
- How can I extend my course access?
- I have a question about using Lean Six Sigma. Can I speak with a Master Black Belt?
- Do you offer any printable materials?
- I have my Green Belt with another training provider but I want to become a Certified Black Belt with GoLeanSixSigma.com. Where do I register?
Other Frequently Asked Questions:
- What are the differences between each of the courses that you offer?
- Can I see an example of the Certificate that is issued?
- What is the success rate for completion of your courses at GoLeanSixSigma.com?
- I’m interested in registering for a course. Where can I find user reviews?
- Is GoLeanSixSigma.com accredited by the Better Business Bureau?
- How does online Green Belt Training compare to face-to-face training?
- What is GoLeanSixSigma.com’s Training & Certification refund policy?
- What’s the difference between Lean Training & Certification vs. Lean Six Sigma Green Belt Training & Certification?
- I’d like to verify the certification for someone. How can I do that?
- Can I use your infographics for private use?
- What are the costs associated with registering for any of your courses?
- What is the difference between Lean and Lean Six Sigma?
- Is there a reason why one would get training on “Lean” versus “Six Sigma” (without Lean)?
- What kind of Payments/Plans do you offer?
- Is GoLeanSixSigma.com registered to do business with the Federal Government and what are your Certifications?
- Does paying for certification guarantee I will be a good Lean practitioner?
- Why should I get certified in Lean Six Sigma and what will the certification do for me?
- Is a degree a requirement to obtain a Lean Six Sigma Certification?
- Can I start my own Green Belt project once I’m certified?
- What are the key differences between a White Belt, Yellow Belt, Green Belt, Black Belt and Master Black Belt?
- Do I need to be employed to register for a course?
- What types of payment do you accept?
- Do you offer your courses in other languages?
Frequently Asked Questions – Lean Six Sigma Training & Certification
Most Frequently Asked Questions:
- How long is the Certification exam?
- How many times can I take the certification exams?
- Which Lean Six Sigma training should I get? Yellow Belt or Green Belt?
- Is there a project requirement for Green Belt Training or Black Belt Training? Do I need to do a project to get certified for a Yellow Belt or Green Belt?
- For the Black Belt Training, I see a project submittal is required. Do you supply a mock project or group project to work for example? What if I cannot get on a Black Belt project at my day job? How does this work?
Other Frequently Asked Questions:
- When logging my PDUs with PMI, which categories should I allocate them to?
- Is there a small compact guide for Lean Six Sigma?
- I’m having trouble completing my exams. How do I view my test results?
- What content is covered in training?
- I’m interested in registering for Training & Certification. Are there prerequisites for any of your courses?
- Is there a project requirement for Green Belt Training & Certification?
- I don’t have my Green Belt but I would like to obtain my Black Belt. Can I register for the Black Belt anyway?
- How long does Black Belt Certification take?
- After receiving my Green Belt Certification, I am looking to sign up for my Black Belt! What percentage of the exam will be calculations?
- Where can I find sample tests for the Yellow Belt Certification? Are there sample exams?
- If the Yellow Belt Training takes 8 hours to complete, can I break it up over a couple of days?
- I’m having trouble completing/submitting my Black Belt project. What should I do?
- What are the Project Requirements for Project Completion?
- I need a SigmaXL or Minitab license. How can I obtain one?
- What analysis software do you use for your online training courses?
- How often do I need to re-certify with my training from GoLeanSixSigma.com?
- How often are your courses updated?
- What does the “Course Version” year on my certificate mean?
- I’m already registered for the Green Belt Training & Certification course. Can I register through UC San Diego instead?
- I’m already registered for the Yellow/Green/Black Belt Training & Certification course. Can I register through San Diego State University (SDSU) instead?
Frequently Asked Questions – Technical Support
Most Frequently Asked Questions:
- My course is not loading properly. What do I do?
- I paid for a course but I haven’t received anything yet. What do I do?
- My course has recently expired. Do you provide extensions?
- How do I go back to where I last left off in the Training?
- I’ve just completed my Lean Six Sigma Training & Certification. How can I obtain my Certificate?
Other Frequently Asked Questions:
- I haven’t received the link to start my free Yellow Belt Training. What do I do?
- What are the minimum system requirements for your courses?
- I completed my Lean Six Sigma Certification. How do I add my Certificate to my LinkedIn profile?
- I’m having trouble accessing my account. What do I do?
- How do I access my free resources with my purchase of Green Belt Training & Certification & Black Belt Training & Certification?
- How do I use the Search feature in the Learning Management System?
- How do I earn a Certificate of Completion with included CEUs? Do you offer Continuing Education Units (CEUs) and/or Professional Development Units (PDUs)?
- I need more information on claiming PDUs. How do I report them?
- I don’t have access to a computer. Are your courses compatible with tablets and mobile phones?
- What is the timeout period before the training logs out?
- Why can’t I open any of the files included in the Ultimate Template Toolkit?
- I’m not receiving your emails. What should I do?
Frequently Asked Questions – For Organizations
How does my team get started with their training once subscribed?
A GLSS Team Member will reach out to you within 1 business day of your purchase to provide your account information and onboarding instructions.
What courses are included in the subscription plans? Are there additional costs for exams?
Our subscription plans provide users access to all our courses (White, Yellow, Green, Black, and Lean) as well as future course updates and releases. Training and Certification (exams) are included, and there are no additional fees.
How will I manage my users? What tracking or reporting features are provided?
You and others designated will have Team Admin access within our Learning Management System to add/remove users, track progress, generate reports, and more. We have a library of resources including video tutorials on:
- Adding New Users
- Adding Multiple Users
- Adding Existing Users from an Existing Team
- Downloading/Scheduling a Report by Course Completion Percentage
- Downloading/Scheduling a Report by Modules
Can I and others involved have access to the courses and Learning Management System prior to subscribing?
Yes. We offer 2-week trial access to all the courses included in our subscription plans. We can also create a demo team for you to explore the functionalities of adding users, tracking course progress, and reporting. You can request this using the form here.
I want my team to complete projects alongside or after their training. Is this something that can be facilitated?
Yes. We offer the following options on a per-user basis for adding a project completion requirement for our Green and Black Belt courses:
- $600 – Project completion w/ email support from a Master Black Belt
- $1,600 – Project completion w/ email support from a Master Black Belt + six 1-hour virtual coaching calls
We encourage our learners to complete their projects using Kure, our online project management platform that automates Lean Six Sigma project work with AI. The app helps ensure projects deliver measurable results by streamlining workflows and provides a standardized platform to showcase improvement metrics. You can view our Help Guide to see how GLSS (GoLeanSixSigma.com) and Kure connect.
What additional coaching or consulting services are offered?
- 1-on-1 Project Coaching – $1,499
- (6) 1-hour virtual sessions with a Master Black Belt for 1-on-1 Project Coaching for a Lean Six Sigma project.
- Strategic Planning – $1,499
- (6) 1-hour virtual sessions with a Master Black Belt to define strategy goals and launch supportive projects
- Group Project Coaching – $9,999
- (3) 1-hour virtual sessions with a Master Black Belt to complete 3 Lean Six Sigma Projects (up to 15 participants)
Have other questions? Still can’t find your answer? Contact us and we’ll do our best to help!