Lean Boosts Hospitals' Happiness And Superior Customer Experiences In Financial Services - GoLeanSixSigma.com

Here are our top picks for Lean success stories and news from around the web for the week of December 15, 2014.

The Lean Transformation — The Only Way Forward

Lean is a fast growing topic and interest for Middle East banks. The Middle East’s banking sector is both complex and fast-growing. Banks are interested in low Cost to Income Ratios (CIR) as well as creating superior customer experiences. To achieve both, Lean provides the ability to redefine core areas of an institution’s operating model and processes.

Lean Strategies Help Local Governments Improve Processes And Slash Operational Costs

The recent partnership between Center for Management Strategies (ICMA) and TechSolve will provide information, training, and technical assistance to local governments. The partnership will aid in tackling operational cost reductions through process improvements using Lean.

Lean Management For Cutting Costs And A Happier Hospital

Mountain States Health Alliance, a 14-hospital health system with facilities in northeast Tennessee and southwest Virginia, uses Lean management to not only cut costs, but also improve patient and employee satisfaction. Since implementing Lean processes and procedures, Mountain States has been able to identify achievable, overarching goals. Team members at Mountain States also report less steps in daily work.

Jurija Metovic

Jurija is the Client Experience Manager at GoLeanSixSigma.com and provides extraordinary support to our clients to ensure their Lean Six Sigma process improvement journeys are easier and more streamlined every step of the way.