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This is definitely the job of a Master Black Belt and the Champion that is sponsoring the Lean Six Sigma effort. The effort needs a seat in the C-suite. Otherwise, leaders may not engage.

Involving leaders and the Champion in the strategic planning is very important as well as sharing results and a clear understanding of their role in Lean Six Sigma help a great deal.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.