skip to Main Content
The “Y” is the main measure of what you’re trying to improve. When conducting process improvement, you’re trying to understand the root causes or “X”s that influence “Y.” On a Box Plot, the “X”s are the different columns or “stratifications”…
To access this post, you must purchase Go-Getter Membership (Special Introductory Pricing).

Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.