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It’s true that there is no way to prevent certain risks, as you say, in certain essential process steps. In those cases it’s definitely a good idea to build robust contingency plans as you suggest. There are some processes where there’s no way around the risk, but if a process hasn’t been assessed for risk in a long time, it’s always worth asking if there’s another way to do it. But you certainly don’t have to spend a lot of time on it.

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.

It’s true that there is no way to prevent certain risks, as you say, in certain essential process steps. In those cases it’s definitely a good idea to build robust contingency plans as you suggest. There are some processes where there’s no way around the risk, but if a process hasn’t been assessed for risk in a long time, it’s always worth asking if there’s another way to do it. But you certainly don’t have to spend a lot of time on it.