How do you keep this, Visual Management, embedded after you're gone?

You have to have leadership buy-in and enforcement. The easier it is to maintain the 5S, the more likely it is to be maintained. The better job you do of setting up the Visual Management, the more effective it will…

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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.

Elisabeth Swan

If somebody has not completed all of the pre-work in a group review session, do you still have the staff participate?

What takes place with the information gathered from Process Walk interviews?

I see a big problem with good workers who have their “secret sauce” and they don’t want to share. What’s up with that?