What would the justification be to conduct a Process Walk if you are not currently working on an improvement project? Can you use this to create leadership engagement?

If you are going to involve leaders, you better have a purpose! So, no I wouldn’t do it just to involve leaders…pick a process, pick a problem and have leaders walk it.

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at University of California San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Tracy O'Rourke

How do you document projects especially the “just do it” projects, as it’s regarded as all in a days job?

How do you handle a team that is not motivated and unwilling to work with the team lead?

Is asking “for the sake of what?” similar to the 5 Whys?