What would the justification be to conduct a Process Walk if you are not currently working on an improvement project? Can you use this to create leadership engagement?

If you are going to involve leaders, you better have a purpose! So, no I wouldn’t do it just to involve leaders…pick a process, pick a problem and have leaders walk it.

Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.

Tracy O'Rourke

How can I implement a continuous improvement culture into an organization which has over 75% long standing stakeholders that have resistance to change?

What do you think about applying Lean Six Sigma in the Pharmaceutical Industry?

In the last webinar you mentioned people using a tool approach instead of a cultural approach (which is preferable). Will you be running a webinar on this topic in the future?