In regards to process improvement, how can you get everyone to really understand that it is important to start from from the very beginning if you want to go about it correctly?

I’ve seen a lot of Blunder #5, the End Gamers, with the organization simply trying to improve. How can you get everyone to really understand that it is important to lead up to this if you want to go about it correctly? Great question! The best generic answer I can give you without knowing more…