A balanced scorecard serves to track key process and business metrics that are aligned with the business vision and strategy. It is typically used to monitor progress against strategic goals. As an analogy, think of the balanced scorecard as the scoreboard. Lean Six Sigma projects are the activities the business undertakes to “win” against its goals. Continuing the analogy, Lean Six Sigma provides the “plays” to increase the “score.” The Lean Six Sigma roadmap is the framework for developing those plays.
