How do I integrate Lean Six Sigma and BSC (Balanced Scorecard)?
A balanced scorecard serves to track key process and business metrics that are aligned with the business vision and strategy. It is typically used to monitor progress against strategic goals. As an analogy, think of the balanced scorecard as the…
Craig is a Senior Consultant at GoLeanSixSigma.com and a Master Black Belt with over 25 years of success working with companies like Procter & Gamble, Johnson & Johnson, General Electric, Starwood Hotels & Resorts and Stepan Company. He’s an expert at helping people learn and apply Lean Six Sigma to achieve their goals.
That’s right! In our case we were comparing the average daily sales at the two Bahama Bistro locations. If there were a third location, we’d have moved on to the ANOVA (Analysis of Variance) test which allows comparison of two…
This can be a big problem especially in a unionized environment. Change can be hard, especially when people feel like they have a lot to lose in because of the change. This is definitely a cultural issue that can take…
Is there a series of previously recorded webinars? If so, where are they available? Great question! Please check out the library of “Concepts & Tools” Webinars on our website. We record a new one every month and we develop them…