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A balanced scorecard serves to track key process and business metrics that are aligned with the business vision and strategy. It is typically used to monitor progress against strategic goals.  As an analogy, think of the balanced scorecard as the scoreboard. Lean Six Sigma projects are the activities the business undertakes to “win” against its goals. Continuing…
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Craig Tickel

Craig is a Senior Consultant at and a Master Black Belt with over 25 years of success working with companies like Procter & Gamble, Johnson & Johnson, General Electric, Starwood Hotels & Resorts and Stepan Company. He’s an expert at helping people learn and apply Lean Six Sigma to achieve their goals.