In the last webinar you mentioned people using a tool approach instead of a cultural approach (which is preferable). Will you be running a webinar on this topic in the future?

That’s a great question. If you’re talking about the need to build a lasting Lean Culture as opposed to a “tools only” approach – then that would make a nice Webinar option. We’ll definitely put that on the list!

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Elisabeth Swan

Elisabeth is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.