In terms of using the Impact Effort Matrix, how could you prevent team members from disagreeing on the impact/effort of a particular option?
For a group with strong personalities you may want to shift to a defined scale. That’s more work since you’ve got to get some data to understand the Full-Time Equivalents (FTEs) in terms of resources or the potential dollar savings.…
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
Good question. There’s actually a great companion piece to the Green Belt Training called the DMAIC Field Guide – this lists challenges, best practices, deliverables and suggested templates/tools for each Phase.
They are often used in tandem. First you can brainstorm potential root causes and then “affinitize” them into groups. Those groups can then become the bones of a fishbone and you can both spread out the potential root causes on…
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