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I was wondering if you or one of the black belts could provide insight as to which process improvement framework is better, Plan Do Check Act (PDCA) or DMAIC? Maybe there is a time to use one over the other…
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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.