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I was wondering if you or one of the black belts could provide insight as to which process improvement framework is better, Plan Do Check Act (PDCA) or DMAIC? Maybe there is a time to use one over the other but I was looking to see if there was any guidance on which is preferred…
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Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.