What are the most important preparation and soft skills before deploying 5S in a business/functional area that is usually resistant to change?

Here is a general schedule of preparation for a 5S: Form a team and outline the area to be addressed. Plan for an “open house” once the 5S is to be completed. Measure the current state (use the 5S Assessment Templates, take before photos, or gather data if needed). Plan the approach – decide best…