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I’m excited about implementing improvement projects but I’m not in a position to decide. How can I convince my boss when his decisions are not on a factual based approach? This is a great question, and I’m glad to hear…
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Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.