If I take one of the certification tests and I only pass one section, do I have to take the entire test over again, or just the section(s) I failed?

When taking any of our Training and Certification courses, we allow unlimited and immediate retakes. All of our exams are broken into different modules so you will only need to retake and pass the modules you fail. You do not need to take the entire test, all modules, over again.

Jurija Metovic

Jurija is the Client Experience Manager at GoLeanSixSigma.com and provides extraordinary support to our clients to ensure their Lean Six Sigma process improvement journeys are easier and more streamlined every step of the way.

Jurija Metovic

I am a newby on Process Improvement. How do I make sure 5 Whys is used correctly to lead to the root cause?

Regarding the Process Walk Interview Sheet, can the process owners really answer the questions since the questions are specific to each step? Also, should the Process Walk and the process flow map already be created before the Interview Sheet is handed out?

If the process involves many people, how do you define the team that will do the Process Walks? Should the leader always participate in the Process Walks?