If I am just starting out with Six Sigma, what advice can you give me to ensure that I pass the exam and secure a position in process improvement?
Two good questions. Let’s take the exam issue first. We have practice questions so you can get comfortable with the content. We also have interactive flashcards if you’d like to test your knowledge. You can access the training and take the…
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
The idea behind using the term countermeasures is that it’s a temporary fix to address the root causes at hand. Typically, people view solutions as something permanent, with the expectation that it doesn’t need to be revisited unless of course…
The “Y” is the main measure of what you’re trying to improve. When conducting process improvement, you’re trying to understand the root causes or “X”s that influence “Y.” On a Box Plot, the “X”s are the different columns or “stratifications”…
A process is a series of steps that deliver an output or service. Tying our shoes, getting ready for work, ordering a pizza, baking a cake! All of these are processes.