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I work in the logistics and warehousing sector. How can I apply the Lean Six Sigma methodologies in order to reduce costs, defects and variations while increasing efficiencies to meet customer requirements? In any industry, the important thing to do…
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Tracy O'Rourke

Tracy is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.