How do you get people to accept change in a positive way?
The easiest kind of change is when those that need to change are involved early in participating in how the change will happen. Often, change is done to people, not with them. Other people decide how change will happen for…
Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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