In a classic “Pick-Pack-Ship” operation, there are a lot of reasons why Pickers might be making significant errors. If the question is how to implement Lean Six Sigma in this environment, the first step is to look at the environment…
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
20 people walking a process is definitely too many. Ideally, 6-11 people walk the process. If the numbers approach greater than 12, I would work with the internal resources to start to be a bit more selective.
I’m tracking my team in your Learning Management System. How do I switch from Team Leader view to Learner view?
As Team Leader you are able to track and monitor the progress of your learners and teams. Here’s how to utilize your Team Leader access: Once you are logged in, make sure you are in Admin view (located in the…