How do you handle a team that is not motivated and unwilling to work with the team lead?
This could be once again, the “Deming 5%” of true people issues, but it may come back to procedures as well. I’d put some energy into finding out what, in particular, they don’t like about working for that particular team…
Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.
I recommend not selecting what Process Map to do until you’ve done the walk. Here’s why: What did you see? How do you want to display that? Are there a lot of hand-offs in the process and is that what…
Mining has many applications for Lean Six Sigma! There’s a great return on investment when it’s applied to projects that can increase utilization of expensive equipment and improve work practices of highly skilled people. Here’s some project outcomes: Improving conveyor…
5S is always a great place to start if you have 5S opportunities, because it can create quick wins and if done correctly will help teams come together and feel a sense of accomplishment. Why are you having problems with…