What is a good amount of people, in terms of a group, for hands on training?

Anywhere from 6-20 people, but it does depend on a few things. First of all, if 20 people are coming from all different parts of the organization and will be applying these tools individually in the facilitated classroom session, that…
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Tracy O'Rourke - GoLeanSixSigma.com

Tracy O'Rourke

Tracy is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
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What Is An Example Of Special Cause?

Walter Shewhart, who developed Control Charts at Bell Labs in the 1920s, used those charts to distinguish between 2 types of variation. He saw that all processes showed signs of Common Cause variation, but processes that were not in control…
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