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This is a tough one, but a helpful technique is called “LCS,” or Likes, Concerns, Suggestions. When using this technique in a group setting, you set the ground rules for when responding to an idea.

First you have say what you like about it (even if there’s not much). The next step is to come up with 3 concerns you have AND a suggestion to address each of your concerns. This causes the feedback to begin on a positive note (encourages people) and by coupling suggestions with concerns, you begin to build on ideas.

It’s simple and effective. Give it a shot!

Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.