If you were given a process to change and it didn't roll out successfully because of conflicting items going on, how can you best re-roll it out to be successful?

Learn what stopped it first. Take the time given to conduct a pilot. Pilots are another way to build ownership from and get feedback from people you haven’t heard from yet. Use the time available to build ownership and momentum.

Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.

Elisabeth Swan

Does setting up a hypothesis test seem like an unnecessarily complex approach to arrive at the answer?

How do you prevent the why from going global (instead of getting to the root cause, trying to ask it to every other thing)?

On the Alignment Model, what does the IPR mean (at the top)?