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Force Field Analysis is a great tool for uncovering issues, and you can include others in brainstorming what’s working for and against a specific change. I think what’s key is the follow-up. You have to engage the group in determining…
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Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.
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