skip to Main Content
They are often used in tandem. First you can brainstorm potential root causes and then “affinitize” them into groups. Those groups can then become the bones of a fishbone and you can both spread out the potential root causes on the “bones” and start using the 5 Whys on select issues. The idea is to…
This post is only available to members.

Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.
Close search
×Close search