What should I do if I am observing that teams are not bought into improving the process, yet continue to provide data for the sake of following the process?
I hear you. We often say that organizations are “data rich” but “information poor.” A good reminder here is reflection on the higher purpose of the project. The question to ask is, “For the Sake of What?” People need reminders.…
Elisabeth is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.
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