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A Facilitator is an intermediary who helps parties involved in a process improvement project collaborate.

Facilitators can either be a third party or a team member/leader. Their primary objectives are to:

  1. Remain neutral, unbiased, and sensitive to all parties involved
  2. Encourage the free flow of opinions
  3. Drive Lean Six Sigma projects forward towards progress

For a better understanding of the Facilitator and an overview of Lean Six Sigma,check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

Elisabeth Swan

Elisabeth is a Master Black Belt at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 30 years, she's helped leading organizations like Amazon, Charles Schwab and Marriott International, Inc. build problem-solving muscles with Lean Six Sigma to achieve their goals.
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