As a facilitator how do you work with very strong personalities even though ground rules were established?
Hire a strong facilitator to keep people in check with the ability to enforce the ground rules! If you must, talk with strong minded individuals before the walk and pull them aside if you need to during the walk. Remember,…
Tracy is a Master Black Belt at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.
Lean Six Sigma Problem-Solving Training That Delivers Results 81% of our learners deliver measurable improvement results.