Hire a strong facilitator to keep people in check with the ability to enforce the ground rules! If you must, talk with strong minded individuals before the walk and pull them aside if you need to during the walk. Remember, everyone on the walk is counting on you!

Tracy O'Rourke

Tracy is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For almost 20 years, she's helped leading organizations like Washington State, Cisco and GE build problem-solving muscles with Lean Six Sigma to achieve their goals.