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An A3 is a great communication tool for Quick Wins. It’s a one-pager that briefly describes the presenting problem, the root cause description, the list of countermeasures and a description of the resulting benefits. This can be easily shared with colleagues and leadership. It documents improvements whether or not they are considered part of a day job. Process improvement should always be part of our day jobs!

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.