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Use the tools! Use tools that don’t give the strong personality a venue to constantly take the stage. Use digital, email or post-its and try to bring the silent minds to the fore. In particular, you may intervene as a…
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Elisabeth Swan

Elisabeth is a Managing Partner at GoLeanSixSigma.com, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.