I would ask them for their input. Get them to participate to understand what that gesture really means. Once they have been heard then the topic is open for group discussion. Groups will often help you with negative participants.

Elisabeth Swan

Elisabeth is a Managing Partner & Executive Advisor at GoLeanSixSigma.com. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.